![]() “How incompetent do you have to be to have some of the best products in the industry, yet have customers actively despise you so much they will refuse to do business with you?”.“All this talk about several problems with the SHD and Minidsp's awful client service has really put me off buying a unit”.If they are doing it because their margins are tight it seems like a false economy” “It's shame they aren't aiming higher in terms of customer service.If they paid a little more attention to customer service, they could become a stellar audio electronics company.” “It is unbelievable for an electronics company to have such a unique and performant product and with the possibility of dominating Room Correction market can piss off customers this way. ![]()
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